SKIN / BODY PRODUCTS / FRAGRANCES - (BODY MISTS, PILLOW MISTS AND EAU DE PARFUM)
We have a 7 day return policy on our hand & face cream, body washes and fragrances. If you’re not satisfied with your purchase, email us email@example.com and we will give you return instructions.
PLEASE NOTE: Product may be opened but if you have used the product any more than as a quick sampler, it will not be eligible for return.
- Email us with receipt of product within 7 days of receipt of the products at firstname.lastname@example.org
- We will provide you return instructions – the item must be returned within 21 days of receipt of instructions.
- All items must be returned unused (other than a small sample amount), unaltered and in their original packaging.
You are responsible for return shipping costs. We recommend sending via Registered Post with insurance to make sure they get back to us safely. MAME will not be responsible for lost or damaged goods. We cannot accept return of broken goods because they were not packaged correctly.
- Once the return has been processed you will either be supplied with the exchange item/s or refund.
- In the unlikely event that items in your MAME order are damaged, faulty or incorrect please contact our Customer Service team via email@example.com to organise an exchange or refund.
All packages will be looked at by MAME to determine it’s eligibility for return – please note any more than a small sample used will not be exchanged or refunded. Items purchased via speciality stockists or retailer must be returned to their original point of purchase.
SAMPLE SIZES ARE NOT ELIGIBLE FOR RETURN
They’re tiny, give them to a friend – that scent may be just what they’re craving!
All returns and exchanges are subject to our terms and conditions.